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DGAP-News: John Lewis Partnership Implements Descartes' Advanced Delivery Appointment Scheduling Solution (deutsch)

Veröffentlicht am 27.03.2012, 12:30
John Lewis Partnership Implements Descartes' Advanced Delivery Appointment Scheduling Solution

Descartes Systems Group

27.03.2012 12:30

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Descartes' Routing, Mobile & Telematics Suite Part of John Lewis' Multi-channel

Retailing Initiative

WATERLOO, Ontario, 2012-03-27 12:30 CEST (GLOBE NEWSWIRE) --

Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting

logistics-intensive businesses in commerce, announced that John Lewis

Partnership has successfully deployed Descartes' Reservations and Route Planner

solution to consolidate home deliveries for larger goods into one dynamic

booking system. Descartes' solution has improved delivery fleet productivity

and John Lewis' ability to sell value-added services to its customers.

Descartes' Reservations and Route Planner solution is part of Descartes'

Routing, Mobile and Telematics suite. The solution allows John Lewis customers

and employees to book delivery appointments in real-time on the website and at

the point-of-sale. The solution models various service options, such as tighter

time windows, and installation and disposal services, so retailers can increase

their delivery service offerings. Unlike batch optimization solutions, the

incremental dynamic optimization used by Reservations and Route Planner allows

John Lewis to place orders on schedules in real-time, helping to ensure

delivery routes are realistic, efficient and productive. The solution's

web-based architecture allows high-speed automated booking, even in the peak

holiday season, and enables centralized route planning for all of the United

Kingdom. With high-quality results, delivery planners can manage delivery

exceptions and concentrate on maintaining high customer services levels.

'Customer service is paramount at John Lewis and Descartes' Reservations and

Route Planning solution are integral to our strategy of offering more

extensive, but unified, delivery services across all of our channels,' said

Andrew Gay, Systems Manager John Lewis Partnership. 'Descartes' advanced

optimization capabilities and architecture were critical to bringing new

delivery service options to our customers in an economically feasible way.'

'We are thrilled to work with and see the benefits received by leading

retailers such as John Lewis who have a vision for using customer service as a

competitive weapon,' said Chris Jones, EVP Marketing & Solutions Descartes.

'Our Reservations and Route Planner solution breaks the myth that improved

customer service must mean higher costs. Based on our experience, Descartes

Reservations and Route Planner can increase revenues while decreasing delivery

costs.'

About John Lewis Partnership

The John Lewis Partnership operates 35 John Lewis shops across the UK (29

department stores and six John Lewis at home), johnlewis.com and 274 Waitrose

supermarkets. The business has annual gross sales of over [Pounds]8.2bn. It is the

UK's largest example of worker co-ownership where all 76,500 staff are Partners

in the business.

About Descartes

Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand,

software-as-a-service solutions focused on improving the productivity,

performance and security of logistics-intensive businesses. Descartes' B2B

network, the Global Logistics Network, integrates more than 35,000 trading

partners to our cloud-based Logistics Technology Platform to unite their

businesses in commerce. Customers use our modular, software-as-a-service

solutions to route, schedule, track and measure delivery resources; plan,

allocate and execute shipments; rate, audit and pay transportation invoices;

file customs and security documents for imports and exports; and complete

numerous other logistics processes by participating in the world's largest,

collaborative multi-modal logistics community. Our headquarters are in

Waterloo, Ontario, Canada and we have offices and partners around the world.

Learn more at www.descartes.com.

The Descartes Systems Group logo is available at

http://www.globenewswire.com/newsroom/prs/?pkgid=4065

This release contains forward-looking information within the meaning of

applicable securities laws ('forward-looking statements') that relate to

Descartes' solution offering and potential benefits derived therefrom; and

other matters. Such forward-looking statements involve known and unknown risks,

uncertainties, assumptions and other factors that may cause the actual results,

performance or achievements to differ materially from the anticipated results,

performance or achievements or developments expressed or implied by such

forward-looking statements. Such factors include, but are not limited to, the

factors and assumptions discussed in the section entitled, 'Certain Factors

That May Affect Future Results' in documents filed with the Securities and

Exchange Commission, the Ontario Securities Commission and other securities

commissions across Canada. Readers are cautioned not to place undue reliance

upon any such forward-looking statements, which speak only as of the date made.

We do not undertake or accept any obligation or undertaking to release publicly

any updates or revisions to any forward-looking statements to reflect any

change in our expectations or any change in events, conditions or circumstances

on which any such statement is based.

CONTACT: Media Contact

Mavi Silveira

+1(800) 419-8495 ext. 2416

msilveira@descartes.com

News Source: NASDAQ OMX

27.03.2012 Dissemination of a Corporate News, transmitted by DGAP -

a company of EquityStory AG.

The issuer is solely responsible for the content of this announcement.

DGAP's Distribution Services include Regulatory Announcements,

Financial/Corporate News and Press Releases.

Media archive at www.dgap-medientreff.de and www.dgap.de

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Language: English

Company: Descartes Systems Group





Canada

Phone:

Fax:

E-mail:

Internet:

ISIN: CA2499061083

WKN:



End of Announcement DGAP News-Service



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